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How MooN Market works

MooN Market connects people who want to sell something with people who want to buy it. Here is how a deal goes from the first search to the final review.

If you are buying

  1. Find the item. Browse the home feed, pick a category or search by keyword. Each ad shows photos, the price, the condition, the city and the seller's profile.
  2. Check the seller. Open the profile to see reviews from earlier deals and the history of completed sales. Save ads you like with the heart button to compare them later.
  3. Ask your questions. Use the chat on the ad to ask for details or extra photos. Everything you agree on stays in the conversation.
  4. Buy. If the ad offers direct purchase, press Buy and pay from your wallet: the money is held until the item reaches you. If the ad says “contact seller”, you arrange payment and handover with the seller yourselves.
  5. Confirm and review. When the item arrives, confirm receipt so the seller is paid, then leave a review.

If you are selling

  1. Post your ad. Choose a category, add photos, write a clear title and description, set the price and the condition (new, like new, good, fair or for parts), and add your city. Up to ten tags help buyers find it.
  2. Choose how to sell. Pick “contact seller” for items you want to arrange yourself, or “direct purchase” for a fixed price that buyers can pay on the site.
  3. Answer buyers. Questions arrive in your chat inbox. Fast, friendly answers sell items.
  4. Send or hand over. For a direct purchase you see when the buyer has paid. Ship the item and mark the order as shipped, or meet the buyer and enter their handover code.
  5. Get paid. When the buyer confirms receipt, the money moves to your wallet.

You stay in control of your ads: edit them, pause and resume them, mark them as sold or delete them. An ad stays online for a fixed period (currently 90 days) and can be renewed when it expires. If you have several units of the same item, set the quantity and the ad stays up until the last one is sold.

Two ways to sell

Contact sellerDirect purchase
PriceFixed or negotiableFixed
PaymentArranged between buyer and sellerPaid on the site and held until delivery
Buyer protectionNoYes
Reviews after the dealNoYes, from both sides
Best forLocal pick-up, cars, property, items a buyer wants to see firstItems you can ship, and buyers who do not know you yet

Read the details in how buyer protection works.

Reviews and reputation

After a completed direct purchase, the buyer and the seller can each rate the other from one to five stars and add a comment. Reviews are “blind”: yours stays hidden until the other person has written theirs, or until the review period ends. This keeps reviews honest, because nobody can wait to see what the other side wrote first.

Completed deals also appear in the public deal history on a profile, without prices, so a new buyer can see that a seller has delivered before.

Staying safe

  • Every ad, profile and message has a Report button. Moderators review reports and can remove ads or suspend accounts.
  • You can block a person who bothers you; they can no longer message you.
  • Photos taken with the in-site camera carry a “Live photo” badge, a sign that the seller really has the item.
  • Turn on two-step sign-in in your security settings to protect your account and wallet.

More advice in our safe trading tips.

More from the help center

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